ÌÇÐÄÔ­´´

Technical Support

What is my ÌÇÐÄÔ­´´ Email Address?

What is my ÌÇÐÄÔ­´´ Email Address?

Your ÌÇÐÄÔ­´´ email address is the most important account you will receive at ÌÇÐÄÔ­´´ as it is the gateway to all of our systems. If you do not know your ÌÇÐÄÔ­´´ email address, use our to have it sent to the personal email address associated with your student or staff record.

How do I set up my ÌÇÐÄÔ­´´ Email Account or change my password?

The first thing you’ll need when setting up your ÌÇÐÄÔ­´´ email account or changing your password is your ÌÇÐÄÔ­´´ email address. If you already have your ÌÇÐÄÔ­´´ email address, setting up your account and choosing a password is a breeze. Simply follow the steps below:

1. Navigate to the
2. Enter your ÌÇÐÄÔ­´´ email address in the first box and complete the Security Code box displayed in the image in the second box, and then click the blue next box.
3. Choose if you would like to receive a verification code by email, text or call.
   • If you choose Text or Call you will need to know the masked (***) phone number and enter it
   • Click, Email, Text or Call
4. Enter a brand new password for your ÌÇÐÄÔ­´´ email account
   • Your password must be at least 8 characters, have upper and lower case letters, a number and a symbol.
5. Your ÌÇÐÄÔ­´´ email account is now set up and ready to use! You will use this account and password to access all of ÌÇÐÄÔ­´´’s computers and applications.

What if I no longer have access to the phone number or email addresses used for account verification?

We can reset your verification options for you by calling our HelpDesk at 843-661-8123 or by Submitting a ÌÇÐÄÔ­´´ HelpDesk Ticket.

Logging into MyÌÇÐÄÔ­´´, SelfService and Desire2Learn

, , use your ÌÇÐÄÔ­´´ Email Account to authenticate. To login to these systems you will be prompted to login to your ÌÇÐÄÔ­´´ email account.

Why can’t I login to Desire2Learn?

If you are receiving an error when logging into Desire2Learn it could be because you are not registered for any classes. Reach out to your advisor or log into to ensure you are registered for classes.

How do I use MyÌÇÐÄÔ­´´ Portal?

MyÌÇÐÄÔ­´´ Portal provides a modern and personalized way to access the tools, systems, and information you use every day.

To help you get familiar with the new portal, we’ve created a short video tutorial that walks through:

• How to access the new MyÌÇÐÄÔ­´´ Portal
• Navigating the new dashboard and cards
• Finding common resources and applications

Please click here to watch:

When I log in to my ÌÇÐÄÔ­´´ email account it requires that I set up Microsoft Authenticator. Help!

If you are prompted to setup the Microsoft Authenticator app upon login to your email account, click the link below and follow all instructions.

My name has changed. What do I do?

If your name has recently changed, please ensure that you call the ÌÇÐÄÔ­´´ Registrar’s Office at 843-661-8090 (or Human Resources if you are an employee) in order that your records are up to date.  

To have your ÌÇÐÄÔ­´´ Accounts updated with your new name please reach out to our HelpDesk by calling 843-661-8123 or by Submitting a ÌÇÐÄÔ­´´ HelpDesk Ticket

How do I add my ÌÇÐÄÔ­´´ Email Account on my phone?

To add your ÌÇÐÄÔ­´´ email account on your iPhone, iPad or Android device, use the instructions at the following Microsoft link and choose your device and desired apps.

How do I connect to ÌÇÐÄÔ­´´’s Wifi Network?

All Employees and Students can connect to the “StingerNET” network using their devices by choosing this network and logging in with their ÌÇÐÄÔ­´´ Email Account credentials.

All Employees, Students and the public can connect to the “ÌÇÐÄÔ­´´_Guest” network without authenticating. All users will be prompted to accept Terms of Use when first connecting to this network.

Can I use a Hardware Token instead of using the Microsoft Authenticator?

Yes, If you are seeing a prompt for Microsoft Authenticator app and choose to use a hardware token instead, please follow the steps:

If you are unable to setup the security key, please contact the Helpdesk for a Temporary Pass Access to setup the Microsoft security page.

Hardware Tokens can be purchased from Amazon:

How do I print from a personal device?

To print from a personal device with Windows, macOS, or ChromeOS; Click 'Computer Print' to go to the setup page and follow the prompts to install mobility print and connect to the ÌÇÐÄÔ­´´ printer. Change to macOS or ChromeOS by
clicking the logo at bottom of the page.

Client Requirements:

• OS 16.0+
• macOS 12+ (Monterey) (64-bit)
• Windows 11, Windows 10 (64-bit and Arm64)
• Android 12.0+
• ChromeOS with Chrome version 128+

Additional Considerations

• Other devices that support ARM architecture without the Prism emulation layer, such as the Raspberry Pi, are not currently supported.
• Administrator level permissions are required in order to install and use the Mobility Print Cloud client.